When I hear information
accountability, I consider two concepts: clean data and data security.
Information accountability entails data to be consistent, accurate, reliable
and valid. An example of dirty data would be a demographic record of an
employee where in one system he is called William, another lists him as Bill,
and yet another has him as Will. Yes, the systems are technically correct, but
they are not consistent. The lack of consistency could cause search issues and
merging data issues. Also, the data needs to be kept up to date. An old phone
number or address does not provide much usefulness.
Of course the more
publicized issue of information accountability involves data security. Breaches
make huge headlines and gains more response from readers. Tomorrow is even
National Data Privacy Day (January 28th). Marsan (2012) just finished an
article on the 15 worst Internet privacy scandals. Number 6, the
"webcamgate," actually happened to a school district close to ours.
During one of regional
district technology coordinator meetings, we invited that particular tech
coordinator to speak about the event. The event happened during his first month
of employment at the district. The district participates in a 1 to 1 program
(ie every student receives a district issued laptop). This specific student had
lost two previous laptops. His third laptop was reported stolen, so the
technician turned on the webcam to see if they could locate the reported stolen
laptop. The laptop even though reported stolen was not stolen. The pictures
were of the student taking an unidentified substance. These pictures started
the press releases and the trouble for the district. The article says that the
district had thousands of images, but these images were taken from the security
software on the laptops and were really never viewed by anyone. The district
did not have policies for their procedures, so the district struggled to defend
their actions. After hearing the coordinator take, many of us reviewed our
current policies and updated them.
Marsan, C. (2012). 15 worst
Internet privacy scandals of all time. Network World. Retrieved January
27, 2012 from http://www.networkworld.com/news/2012/012612-privacy-scandals-255357.html?page=1.
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